Effective Date: October 1, 2026
At QuickBro, we aim to provide reliable software and services for freelancers, agencies, and businesses. This Refund Policy explains when you may be eligible for a refund for a paid QuickBro subscription.
1. Subscription Payments
QuickBro offers subscription-based plans that may be billed monthly, yearly, or according to the billing period displayed at the time of purchase.
By purchasing a QuickBro subscription, you agree to the pricing, billing, cancellation, and refund terms applicable to your selected plan.
2. Refund Eligibility Within 10 Days
If you cancel your paid subscription within 10 calendar days from the date your paid subscription starts, you may be eligible for a prorated refund.
The refund will be calculated based on the unused portion of the applicable subscription period.
For example, if you purchase a monthly subscription and cancel after 5 days, the refund will generally be calculated based on the remaining unused days of that billing period.
The final refund amount may take into account applicable taxes, discounts, promotional pricing, and other charges associated with the transaction.
3. Cancellation After 10 Days
If you cancel your subscription after 10 calendar days from the subscription start date, you will generally not be eligible for a prorated refund for the remaining subscription period.
Your subscription will remain active until the end of the current paid billing period.
After the current billing period ends:
- Your subscription will not automatically renew.
- No further recurring subscription payment will be charged.
- Your account may be moved to the applicable free plan or restricted according to the applicable plan terms.
Please refer to our Cancellation Policy for more information.
4. Duplicate Payments
If you are accidentally charged more than once for the same subscription or transaction, please contact us.
After verification, the duplicate payment may be refunded to the original payment method.
5. Payment Deducted but Service Not Activated
If your payment has been successfully deducted but your QuickBro subscription was not activated because of a technical issue, please contact us.
After verifying the transaction, QuickBro may activate the subscription or issue an appropriate refund.
6. Failed or Reversed Transactions
If a payment fails, is reversed, or is automatically refunded by the payment gateway, QuickBro will not consider the transaction a completed subscription payment.
If the amount has been deducted from your account but the transaction status is unsuccessful or pending, please allow the payment gateway or bank to complete its processing before requesting a refund.
7. Refund Processing
Approved refunds will normally be processed to the original payment method used for the transaction.
The time required for the refund to appear in your bank account, card, UPI account, or other payment method may depend on the payment gateway, bank, card issuer, or financial institution.
QuickBro does not control the processing time after a refund has been initiated.
8. Promotional and Discounted Plans
If a subscription was purchased using a coupon, discount, promotional offer, or special pricing, the refund will generally be calculated using the actual amount paid for the subscription.
Some promotional plans may have additional refund conditions, which will be displayed at the time of purchase.
9. How to Request a Refund
To request a refund, please contact our billing team with the following information:
- Registered QuickBro email address
- Transaction or payment ID
- Subscription/plan name
- Date of payment
- Reason for cancellation/refund
Email: billing@getquickbro.com
We may request additional information to verify your payment and account.
10. Refund Review
Refund requests may be reviewed to verify the subscription, payment status, cancellation date, and eligibility under this policy.
QuickBro reserves the right to reject refund requests that do not meet the conditions described in this Refund Policy, except where a refund is required by applicable law.
11. Account Deletion
Cancelling a subscription does not automatically delete your QuickBro account or data.
If you want to permanently delete your account and associated data, you must submit a separate account deletion request according to our applicable data and privacy procedures.
12. Third-Party Services
QuickBro may integrate with third-party services and payment providers. Third-party services may have their own terms and policies.
QuickBro’s refund policy applies to payments made directly for QuickBro subscriptions and services.
13. Changes to This Refund Policy
QuickBro may update this Refund Policy from time to time.
Any changes will be published on this page with an updated effective date. Your continued use of QuickBro after the updated policy becomes effective constitutes acceptance of the updated policy, where applicable.
14. Contact Us
If you have any questions about refunds or payments, please contact us:
QuickBro
Website: https://www.getquickbro.com/
Billing Email: billing@getquickbro.com